Contact Us

We are here to help you. 

If your event was postponed, we encourage you to keep your tickets. All tickets will be honored on the new performance date--same price. We understand you may not be able to attend, and you always have the option for a full refund when the new date is announced.

If your event is listed as cancelled, no action is required. Tickets purchased online, by phone or in-person at the Broward Center’s AutoNation Box Office will be automatically refunded to the credit card used for the original purchase. Please allow 30 business days to process.

Administrative Offices: 954.522.5334
201 SW Fifth Avenue,  Fort Lauderdale, Florida 33312
Monday–Friday, 9:00 AM–4:30 PM (Hours currently limited.)

Group Sales: 954.660.6307
Monday–Friday, 10:00 AM–4:30 PM
[email protected]

Broadway in Fort Lauderdale Subscriber Service Center: 800.764.0700

Monday–Friday, 9:00 AM–5:00 PM
fortlauderdale.broadway.com/help/

Slow Burn Theatre Co. Subscriber Service Center: 954.468.3280
Monday–Friday, 10:00 AM–5:00 PM (Subject to change.)

AutoNation Box Office: 954.462.0222
Monday–Friday, 10:00 AM–5:00 PM (Subject to change.)

We value your feedback and encourage you to contact us with any comments or suggestions. In order to help us direct your inquiry and respond in a timely manner, please complete the information below.

PLEASE NOTE: At this time, we are only processing requests on tickets purchased from Ticketmaster, the Broward Center and Parker Playhouse for performances scheduled through April 12, 2020. This allows us to service the high volume of guests holding tickets directly impacted by the paused performances through April 12. Your patience allows our team to direct our resources where it most benefits you, our customers.